Assistance & Diagnostics
Support & Technical Resources
Tools and guides to diagnose hosting environments, inspect system logs, and ensure your Encrypt CMS deployment runs reliably.
Troubleshooting Guide
Step-by-step remedies for 500 errors, mod_rewrite clean URLs, database connection issues, and permission adjustments.
Read Troubleshooting Guide →In-Dashboard Diagnostics
Access /admin/system/health inside your dashboard to run real-time checks on PHP extensions, memory limits, and file permissions.
Licensing Assistance
Need guidance regarding commercial extension entitlements, domain migrations, or custom deployments?
Diagnostic Log Files
When investigating errors, Encrypt CMS logs errors to protected storage directories protected by security headers and direct-execution deny rules:
storage/logs/error.log Runtime exceptions and database errors
storage/logs/audit.log Administrative logins, updates, and licensing events